Support

iPhone

The MRK eLocket™ iPhone application has been designed to be easy to use. The key is to use the +/- control found on the lower right of the home screen. That control leads you to the locket home page where you can edit, share, and view your locket.

To create a locket for the first time, start the application. When the first screen appears, click the +/- control in the lower right of the screen. The locket home page will appear. Click the Edit button found on that page and the edit screen will appear. Click the +/- control found over each of the image "port holes" and the inscription area to add images or type an inscription. When you are finished, click the Done button found in the upper right corner of the edit screen.

To share a locket, click the +/- control in the lower right of the first home screen. That will display the locket home page with its Edit, Share, and View buttons. Click the Share button. If your locket has not been shared previously, or if you have made a change to your locket, you will see a pop-up telling you that your locket is being saved to our locket server. When your locket is saved, then you will see the iPhone email screen. Add all the email addresses you want to send your locket to, add a little message to your email, and click the Send button in the lower right of the iPhone email software. Your family and friends will receive your email with a link they can click to see your locket. They will be able to view that MRK eLocket for up to 30 days.

If you have a question about downloading this application from the iTunes App Store, please browse the iTunes Support pages. If your application keeps crashing, please read Apple's Troubleshooting page for iPhone applications.

Facebook

To create a locket, click the Create a Locket button on the home page. The Create a Locket page will appear. Below the wide red background, click the tabs Add Left Photo, Add Right Photo, and Add Inscription to add pictures from your Facebook photo library and an inscription. After you enter a name for your locket, click the Save button on the Create a Locket page to save your locket.

When you create a locket, you'll be asked if you want to publish your new locket to your profile page and share with your Facebook friends. You can click the Publish button to publish or the Skip button to save your locket only.

Once you have created your first locket, the MRK eLocket home page will become a page that shows all your lockets. This View Lockets page lets you do many different things with your lockets, for example, share or post to your wall or view or edit each locket. If a locket is not currently selected to display on your profile page, click the Display on Profile Page button next to a locket to make that locket visible on your profile. If a locket is displayed on your profile page, from this View Lockets page you click the Remove from Profile button next to that locket.

 

If you have any other questions or comments, please use our Contact Us page. Thank you!

MRK e-Locket is on iTunes App Store

MRK e-Locket is on Facebook